Your Privacy at BrightBridge
As a member-owned institution, BrightBridge Credit Union is committed to protecting the financial integrity and personal data of our community. This policy outlines how we collect, use, and safeguard your information across all physical and digital touchpoints.
The Federal Requirement
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.
Transparency is our mandate.
What We Collect
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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Identification: Social Security numbers and income details required for account opening.
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Transaction History: Account balances and payment history within merrimack valley credit union systems.
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Credit Profile: Credit scores and credit history relevant to borrowing.php applications.
How We Collect It
We collect your personal information, for example, when you:
Sharing Thresholds
All financial companies need to share customers' personal information to run their everyday business. Below, we list the reasons BrightBridge Credit Union can share information.
| Reasons we can share your personal information | Does BrightBridge share? | Can you limit this? |
|---|---|---|
| Everyday Business Purposes Processing transactions, maintaining accounts, responding to court orders and legal investigations, or reporting to credit bureaus. | Yes | No |
| Marketing Purposes To offer our products and services to you via merrimack credit union online banking notifications. | Yes | No |
| Joint Marketing with Financial Companies Strategic partnerships to offer competitive insurance or investment options. | Yes | Yes |
| Affiliates' Everyday Business Purposes Information about your creditworthiness. | No | We don't share |
| Non-affiliates to Market to You Selling your data to third-party marketing firms or data brokers. | No | We don't share |
Digital Security Infrastructure
To protect your personal information from unauthorized access and use, we employ high-standard security measures. These include computer safeguards and secured files and buildings. Our brightbridge credit union online banking platform utilizes multi-factor authentication (MFA) and high-grade encryption for every brightbridge credit union login.
Encrypted Channels
All data transmitted during a bright bridge credit union login is protected via SSL certificates.
Identity Verification
Strict protocols for any brightbridge credit union sign in involving new devices.
State-Specific Disclosures
CA California Privacy Rights
Under the California Consumer Privacy Act (CCPA), residents have specific rights regarding their personal data, including the right to request deletion of information we have collected. Please note that certain financial data is exempt from CCPA as it is already governed by the Graham-Leach-Bliley Act (GLBA). For a full CCPA disclosure, contact our compliance office at 1-212-555-6333.
NY New York Security Policy
BrightBridge Credit Union adheres to the NY DFS Cybersecurity Regulation (23 NYCRR 500), maintaining a robust cybersecurity program designed to protect our members’ non-public information. This includes regular risk assessments and data governance audits across our merrimack valley federal credit union legacy networks.
Exercise Your Privacy Rights
If you wish to limit sharing for joint marketing or have questions regarding how brightbridge handles your data, our team is available to assist you.
Physical requests: 123 Main Street, New York, NY 10001, USA
Hours: Mon-Fri: 9:00-17:00, Sat: 9:00-13:00